Refund Policy

Refund Policy — theheritage

At theheritage, we want you to be completely satisfied with your purchase. If something goes wrong, we’ll make it right — quickly and fairly.

Refund Eligibility

If your product arrives damaged, defective, or not as described, you are eligible for a full refund within 30 days of receiving your order.

You do not need to return the product. We want to make the process as easy as possible for you — simply reach out to us through the contact section on our website, and our team will assist you with your refund.

Refund Process

Once we receive your message and confirm that your issue qualifies for a refund, we will process a full reimbursement to your original payment method. Refunds are typically issued within a few business days.

Questions

If you have any questions about our refund policy or need assistance, please contact us via the contact form on our website. We’re always happy to help.

Thank you for choosing theheritage! We truly appreciate your understanding and support.